I most certainly do not want to blow this out of proportion but that offer seems a bit ridiculous. However, since I am in Europe they want me to upgrade to international warranty coverage in order to receive support here. Unusable.įortunately, Dell support has been incredibly responsive, answering my requests for help only hours after the initial email. Thus, I have incurred considerable cost in work time trying to remedy this issue not to mention the fact that I am now stuck in Europe without a computer. perhaps I should take the hint and switch to a Mac?). I should note that I am extremely reliant on my laptop-it is my primary computer (I'm almost like a Mac person in that way. This is a video card problem, not a monitor problem. And no, plugging in an external monitor does NOT fix the issue. Now my laptop refuses to boot at all-or, more accurately, boots with these beautiful vertical lines (see below). This happened seven times in five hours (I'm stubborn and I was working on a deadline). On Sunday (five days ago), my laptop screen started to freeze up and automatically reboot. This time, no amount of technical knowledge can solve the problem-I've been hit by the defective NVIDIA GPU issue. This was the first time I have ever had a computer fail to the point of requiring a complete reformat and yes I am a lifelong Windows user (maybe I've been lucky?).Īt the present time I am again in Europe for business and, once again, my Dell XPS M1330 has failed me. When I returned to the US, I spent two days reformatting the drive and installing applications from scratch. My laptop became a brick that I had to lug around Italy and Greece. Unfortunately, I was traveling in Europe at the time. By mid-April, Vista blue-screened and I could not reboot even in safe-mode. Purchased in March of 2008 by April it had already exhibited strange behaviors, which I attributed to Vista. My current Dell laptop, the XPS M1330, has been a lemon almost since the beginning. I've since purchased three more Dell desktops and three laptops and made recommendations to countless others. I have been a Dell customer since 1996, when I bought a Dell Pentium 166 equipped with a fancy 17 inch CRT for over $2,000.
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